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Author: BigSurCharles

Charles Love has been working in the IT Support and Consulting field since 1997. Before IT, Charles was working on his FAA A&P Airline Mechanic Certification in Queens, New York. Charles’ first managed services position was in 2001 on Farmingdale, Long Island, back then MSP’s were called Solution Providers. Throughout his career he has provided valuable consulting to various types of customers and technologies throughout North America. Charles started out as the first Big Sur full-time hire of the now rapidly increasing technical support team. As Director of Service and Cloud Operations, Charles’ role includes developing new and streamlined processes for all of Big Sur’s offerings and leading Big Sur’s highly talented team of engineers.

Disable Protected View – Office 2010

Disable Protected View In Office 2010 By default Office 2010 will open documents in protected mode that fail validation, have been downloaded from the internet, are located in potentially unsafe location and include attachments. Protected view opens the document in read-only mode thus minimizing the exposure to some potential security threat. If you are an […]

Big Sur Virtual Vault – Quick Overview

Big Sur Virtual Vault – Backup & Disaster Recovery (BDR) At Big Sur we offer true business continuity: a holistic bundle featuring backup and recovery software and our award-winning Remote Monitoring and Management (RMM) IT solutions platform – all supported by our 24x7x365 Network Operations Center (NOC). A recent FEMA report estimates that 40 – […]

Password Protection – News you can use!

Hi All, Recently there has been a TON of news about password breaches. Below is a video from our friends at eSET to help explain things. The video goes over some basic things. My advice is to match what the video states. I personally use Roboform, and have for many years. Its a paid service where […]