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Author: BigSurCharles

Charles Love has been working in the IT Support and Consulting field since 1997. Before IT, Charles was working on his FAA A&P Airline Mechanic Certification in Queens, New York. Charles' first managed services position was in 2001 on Farmingdale, Long Island, back then MSP's were called Solution Providers. Throughout his career he has provided valuable consulting to various types of customers and technologies throughout North America. Charles started out as the first Big Sur full-time hire of the now rapidly increasing technical support team. As Director of Service and Cloud Operations, Charles' role includes developing new and streamlined processes for all of Big Sur's offerings and leading Big Sur's highly talented team of engineers.

How to create a IMAGE LEVEL Backup with Big Sur Remote backup

Big Sur Remote Backup Now offers Physical Image Backup! Free with our Unlimited Backup Plan. Want to sign up? Call Charles @ 813-405-3022! Complete protection for your physical machines Big Sur offers a purpose-built image-based backup solution, which enables partners to protect all of their clients’ critical physical machines for maximum business protection and recovery. […]

TSWebcam – Remote Desktop Webcam

Hi All, Our friends over @ Terminal Works have released a FREE TOOL! Its called “Webcam for RDP Free” – Terminal Works is a valued partner of Big Sur and we are happy to share this news with our customers. TSWebcam – Remote Desktop Webcam   By using TSWebcam you will be able to access your […]

Big Sur – OpenDNS Umbrella – Take Control of your Internet!

Big Sur Technologies, has partnered up with OpenDNS to provide our customers a managed DNS Filtering Solution for only $3.00 per Month, per computer. Your PC Must be under our Managed Services Agreement. With the Big Sur OpenDNS Package, we will deploy our DNS Filtering Agent on your desktops. It will then protect the desktop […]

The Heartbleed Bug – Change All Passwords NOW

Do you use a website that requires a password? If so you should change it. :/ I know it sounds silly, but this is really important. There is no way to tell if your password was actually taken, so we recommend you change it anyway. Technically you should change passwords every so often anyway. Here […]

Two-thirds of top e-commerce sites still accept the weakest passwords

Two-thirds of top e-commerce sites still accept the weakest passwords, such as “123456” and “password”, without warning users that these are the very first passwords hackers will use in attempts to breach their accounts, according to a survey of 100 leading sites by password manager company Dashlane. Two-thirds of the British companies surveyed, including Amazon UK, […]

How to use the Big Sur Email Single Signon Tool

Hi Everyone, This article will give you a quick overview on the Big Sur / Intermedia Single Sign On Application – 1st you need to get the installer – You can get it from here https://controlpanel.msoutlookonline.net/singlesignon/app/ (Updated 4/2014) – This tool does not require admin access. The Single Sign-On Tool is a small software client you download […]

Big Sur Shadow Protect Managed Backup – Desktop Overview

Get Fast, Reliable Backups and Disaster Recovery for Windows Desktops and Laptops Big Sur Managed StorageCraft Desktop Backup (Local Only) $10.00/Month What is StorageCraft ShadowProtect Desktop, and who should use it? StorageCraft® ShadowProtect® Desktop software provides fast, reliable backups and disaster recovery as well as data protection for Windows workstations. Regardless of whether a business is a large enterprise, […]