Blocking Email Address with Big Sur Spamsoap


If you are an administrator and you want to block an email for the whole domain. here is how you do it. At the bottom of this email, I will also show a user how to do it.

How to block an email or Domain Globally

First you login to the Big Sur Admin Console. Then you go to Email Protection, then Policies, then Inbound Policies.

Now from here, click on the “Default Inbound” and click Edit.



While in the edit, click on Allow/Deny, then Sender Deny. And Add the domain, ie or and click add. Once you see them in the right side, click on “Save” CLose windows are you are good. You can exclude a single person or a whole domain here. Now remember, this is for Everyone.

How a User can block a domain or user just for them


Now, lets assume a certain user wants to block someone just from them. Here is what you do.


Here is what the nightly report looks like. Click where it says “View list of all quarantined messages” this will automatically log you in to your Big Sur Spamsoap Account.




Now click on “Blocked Senders”



At the bottom, put in the address you want to block, and click NEW




Now you will see the user in the list click Apply.


At the bottom you will see this. This person is now blocked from YOU and only You.



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Director of Service and Cloud Operations at Big Sur Technologies, Inc.
Charles Love has been working in the IT Support and Consulting field since 1997. Before IT, Charles was working on his FAA A&P Airline Mechanic Certification. Charles’ first managed services position was in 2001 on Farmingdale, Long Island, back then MSP’s were called Solution Providers. Throughout his career he has provided valuable consulting to various types of customers and technologies throughout North America. Charles started out as the first Big Sur full-time hire of the now rapidly increasing technical support team. As Director of Service and Cloud Operations, Charles’ role includes developing new and streamlined processes for all of Big Sur’s offerings and leading Big Sur’s highly talented team of engineers.

Charles’ daily focus is the operational duties mostly revolving around back end systems that our customers use. These systems include our HelpDesk, NOC Services, RMM Tools, Billing Systems, Backup Systems, Home Grown Cloud Farm, and various other customer facing cloud based products. In 2014 Charles was voted into the CompTIA Managed Services Executive Council. The goal of the Managed Services Community is to advance the managed IT services industry through the promotion of best practices, the development of tools and templates and the refining of educational tracks for MSPs.

Charles has also been invited to be a keynote speaker for many industry events. You can often find him at Managed Services Trade-shows participating on panels, or being involved in interactive sessions.

With a passion for customer support, you can count on Charles for caring about your infrastructure from the desktop to the cloud. Most people know Charles as the brains behind Big Sur’s latest technology solutions but what most people don’t know is that he moonlights as the Cub Master for his son’s Cub Scout Pack.