Search for: Search:

Category: Uncategorized

The Heartbleed Bug – Change All Passwords NOW

Do you use a website that requires a password? If so you should change it. :/ I know it sounds silly, but this is really important. There is no way to tell if your password was actually taken, so we recommend you change it anyway. Technically you should change passwords every so often anyway. Here […]

Two-thirds of top e-commerce sites still accept the weakest passwords

Two-thirds of top e-commerce sites still accept the weakest passwords, such as “123456” and “password”, without warning users that these are the very first passwords hackers will use in attempts to breach their accounts, according to a survey of 100 leading sites by password manager company Dashlane. Two-thirds of the British companies surveyed, including Amazon UK, […]

How to use the Big Sur Email Single Signon Tool

Hi Everyone, This article will give you a quick overview on the Big Sur / Intermedia Single Sign On Application – 1st you need to get the installer – You can get it from here https://controlpanel.msoutlookonline.net/singlesignon/app/ (Updated 4/2014) – This tool does not require admin access. The Single Sign-On Tool is a small software client you download […]

Big Sur Shadow Protect Managed Backup – Desktop Overview

Get Fast, Reliable Backups and Disaster Recovery for Windows Desktops and Laptops Big Sur Managed StorageCraft Desktop Backup (Local Only) $10.00/Month What is StorageCraft ShadowProtect Desktop, and who should use it? StorageCraft® ShadowProtect® Desktop software provides fast, reliable backups and disaster recovery as well as data protection for Windows workstations. Regardless of whether a business is a large enterprise, […]

Reboot Your Internet with a push of a button

Big Sur is now offering for $299.00 A device called the Big Sur iReboot. The cost covers Hardware and Install. With the Big Sur iReboot, you are able to push a button to reboot the Firewall and Router. Whats even better is with the iReboot, YOU can reboot your internet yourselves, safely and securely. Lets […]

Streaming and Bandwidth – A Quick Overview

Hi All, Often we are asked about Streaming and Network Bandwith. I thought I would compose a quick article with some data to help explain things. For those who stream video or audio from online sources, the available speed at which data can be sent into your network is critical. If your connection becomes over […]

How to determine your computer name?

Hi There, In the event that you need to call our HelpDesk at 866-520-6414, please 1st minimize your cloud/Remote Desktop (if you are on it), and look in your system tray to get your computer name. As of 3/1 the Big Sur Agent will be required on all desktops that are calling in for support, […]

What does the Big Sur HelpDesk Agreement Cover?

Big Sur’s Service Desk supports numerous commonly used desktop software products, many of which are listed below. As discussed later, Service Desk also offers more limited support for line of business and proprietary applications. Service Desk fully supports desktops, laptops, thin clients, and printers, and provides more limited support for tablets, smart phones, and local networks.  Supported Desktop Operating […]