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Delivery Notification email from the postmaster

Delivery Notification email from the postmaster

Hi All,

In this article I will explain the “Delivery Notification” email you may receive from the postmaster. Short version – You can ignore it as its an FYI email. Chances are its just junk.

What you see by the above is that we have a policy that says “For Attachment, if the email is denied for any reason (Virus, Malware, Program Launcher, Etc.), email the recipient”. So lets say someone (or something) tries to send you a virus. Spamsoap’s Postmaster will send you an email telling you its being blocked. We have the notification turned ON in the event you are waiting for an important file, this way you know why you are not getting it.

Common Computer Malware gets sent as to you as a fax,Voice mail, Payroll Data, Scanned Document, or an Office Document, that really is a virus or malware. This is how we block it for you. We enabled this reporting in 2013.

Below is a good example of us telling you we blocked something. As you can see the postmaster let you know that a policy violation occurred. There really is no reason for anyone to email you an .exe – this one in particular was a virus payload distribution program. We deny .exe’s and other harmful file types as a part of your spamsoap service.

2015-02-04 13_25_39-RE_ Delivery Notification - Mail Out Report Attached - Message (Plain Text)

2015-02-04 13_18_26-Control Console_ Policies


Charles Love has been working in the IT Support and Consulting field since 1997. Before IT, Charles was working on his FAA A&P Airline Mechanic Certification in Queens, New York. Charles’ first managed services position was in 2001 on Farmingdale, Long Island, back then MSP’s were called Solution Providers. Throughout his career he has provided valuable consulting to various types of customers and technologies throughout North America. Charles started out as the first Big Sur full-time hire of the now rapidly increasing technical support team. As Director of Service and Cloud Operations, Charles’ role includes developing new and streamlined processes for all of Big Sur’s offerings and leading Big Sur’s highly talented team of engineers.

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