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Technical Articles

Big Sur Shadow Protect Managed Backup – Desktop Overview

Get Fast, Reliable Backups and Disaster Recovery for Windows Desktops and Laptops Big Sur Managed StorageCraft Desktop Backup (Local Only) $10.00/Month What is StorageCraft ShadowProtect Desktop, and who should use it? StorageCraft® ShadowProtect® Desktop software provides fast, reliable backups and disaster recovery as well as data protection for Windows workstations. Regardless of whether a business is a large enterprise, […]

Reboot Your Internet with a push of a button

Big Sur is now offering for $299.00 A device called the Big Sur iReboot. The cost covers Hardware and Install. With the Big Sur iReboot, you are able to push a button to reboot the Firewall and Router. Whats even better is with the iReboot, YOU can reboot your internet yourselves, safely and securely. Lets […]

Streaming and Bandwidth – A Quick Overview

Hi All, Often we are asked about Streaming and Network Bandwith. I thought I would compose a quick article with some data to help explain things. For those who stream video or audio from online sources, the available speed at which data can be sent into your network is critical. If your connection becomes over […]

How to determine your computer name?

Hi There, In the event that you need to call our HelpDesk at 866-520-6414, please 1st minimize your cloud/Remote Desktop (if you are on it), and look in your system tray to get your computer name. As of 3/1 the Big Sur Agent will be required on all desktops that are calling in for support, […]