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Technical Articles

AT&T Microcell – Provide AT&T Service where there is none

Hi Everyone, We had a customer in a certified LEED Green Building with AT&T Mobile Phone issues. One of the features of the building is some energy efficient special reflective film on all of the windows on the building. The downside of the film on the window is is cell reception can not pass through the windows. […]

Big Sur Total Control Email Spam Feature – Address-On-The Fly

The Big Sur Email Spam Filter Powered by Reflexion Total Control includes a unique feature called Address-on-the-Fly, or AOTF for short. The name is very descriptive: this capability enables users to employ an unlimited number of variants of their primary email address, in a specified format, simply by declaring the address “on the fly” when […]

Information about WattBox® IP+ Controllable Outlet

Big Sur May recommend you purchase a WattBox from us, They come in many sizes. Below is the info about the 3 Outlet, 2 Controlled Version. These allow us to auto-reboot your internet modem/router pro-actively potentially saving you onsite costs and frustration. To look at Spec’s, please visit  This Page. Typically we will recommend the 2 or […]

Office 2013 Tip – Word is now a PDF Editor!

Did you know that Office 2013 has a built in PDF editor now? For years you have been able to export your office document to PDF, and now you can do the reverse. This can be super handy. Here is how you do it. 1st take your PDF, and right click it and open with Word. […]