NetCare Monitoring

Your business success depends on your IT infrastructure. Big Sur Technologies can deliver proactive services that not only keep your network up and running, but running more effectively and efficiently.

Big Sur Technologies' complete "NetCare Managed Services" package means that you will see increased performance, security, and reliability – immediately, all at an affordable price!

Benefits Of Monitoring

• Quick Response
• Big Sur Technologies can monitor and isolate issues that affect your network and respond before they become critical – such as a server running low on memory or hard disk space
• Automatic alerts are dispatched to your IT service provider which guarantees a quicker response to problems at your site

• Security Monitoring
• Alerts your IT service provider when unauthorized users attempt to access your network
• Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolizes resources and promotes viruses and Spyware
• Extensive security reporting gives you a bird's-eye view of your entire network's security policies & vulnerabilities
• Patch inventory ensures your operating systems are kept up to date and not exposed to vulnerabilities

• Graphical Performance Reporting
• Scheduled executive reporting is automatically generated and sent directly to your e-mail address
• Easy-to-understand graphical reports with "unacceptable threshold" lines
• Makes capacity management and upgrade planning simple
• Remote Management and Communication
• Big Sur Technologies can minimize disruptions to the work environment by remotely resolving issues using a secure VPN connection
• If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before
• Network services monitoring and alerting (POP3, HTTP, FTP and others)
• Since very low bandwidth is required for monitoring, this will not effect your network
• Being Pro-active means Big Sur Technologies will take action on issues before they become critical and interrupt employee productivity
• Detailed Site Level Inventory
  • Up-to-date hardware, software and patch information is automatically collected, 100% accurate, and can be used for insurance claims in case of flood, fire or theft

Grow Your Business AND Cut Costs!

• Visits from Big Sur Technologies shift from reactively addressing network problems to cooperatively & proactively managing your network's growth
• Maximize the life of existing hardware and minimize unwarranted expenses by reallocating existing resources where they are needed most