What is Managed Services

Managed Services Small business is still big business. Every company needs the ability to do e-mail, create, share and centrally manage documents and files and ensure that all their information is backed up and protected. But no one wants the hassle or expense of dealing with complex IT systems.

Big Sur understands the needs and challenges of small and medium businesses and that no two are alike. While you might have fewer available technical resources at your disposal, we understand that your needs and challenges are just as complex and diverse as larger sized businesses.

NetCare Managed Services is designed to remotely monitor and resolve IT issues before they cause problems for your business. In addition it provides the employee help desk support, increased security functions, asset tracking and assessment services you need to help ensure your business is always running as effectively and efficiently

Local Service. With Big Sur, you have a local technician in your area, who works only on small and medium business customers and handles only a set number of accounts to ensure the personal service your business requires. Upon your request, we'll perform your initial on-site assessment and will also be there to continually ensure your managed service solution is tailored to the needs of your business.

Flexible Terms of Use. Our monthly subscription-based program can help you streamline your budget as well as your IT environment. Plus, there is virtually no upfront investment required and customizable plans are available to fit your needs. Add-on services are also available to meet your specific requirements.

Start being more productive today, with Big Sur’s Netcare Managed Services. The first step is requesting an on-site assessment of your environment which includes:

Onsite Physical Inspection
Security, Vulnerability and Patch Scans
Network and Systems Performance Analysis
Asset Inventory

Click HERE to request an assessment today.