NetCare Monitoring and Managed Services

Big Sur’s NetCare Managed Services delivers proactive managed services that keep your network up and running at optimal effectiveness with superior network performance, security, and reliability—starting as low as $199/month.

Monitoring and Alerting

Big Sur will proactively monitor your network and remotely address potential points of failure before they become critical
When a site visit is required we guarantee rapid response time
Problems will often be resolved before you’re even aware that they are occurring

Security Assurance

Extensive reporting allows you to keep an eye on your entire network’s security
Ban high-bandwidth interactive games or illegal peer-to-peer file sharing applications that monopolize business resources and introduce viruses
Patch inventory ensures your operating systems are up-to-date and not exposed to vulnerabilities

Asset Management

Up-to-date hardware, software and patch information
Reports used for insurance claims in case of flood, fire or theft

Reporting

You'll get comprehensive, graphical reports emailed automatically every month
Simplifies capacity management and upgrade planning
Extensive data about your IT will support more accurate budget forecasting