IT consulting and IT managed services by Big Sur Technologies
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NetCare Managed Services

NetCare Monitoring and Managed Services

Big Sur’s NetCare Managed Services delivers proactive managed services that keep your network up and running at optimal effectiveness with superior network performance, security, and reliability—starting as low as $199/month.

Monitoring and Alerting

  • Big Sur will proactively monitor your network and remotely address potential points of failure before they become critical
  • When a site visit is required we guarantee rapid response time
  • Problems will often be resolved before you’re even aware that they are occurring

Security Assurance

  • Extensive reporting allows you to keep an eye on your entire network’s security
  • Ban high-bandwidth interactive games or illegal peer-to-peer file sharing applications that monopolize business resources and introduce viruses
  • Patch inventory ensures your operating systems are up-to-date and not exposed to vulnerabilities

Asset Management

  • Up-to-date hardware, software and patch information
  • Reports used for insurance claims in case of flood, fire or theft

Reporting

  • You'll get comprehensive, graphical reports emailed automatically every month
  • Simplifies capacity management and upgrade planning
  • Extensive data about your IT will support more accurate budget forecasting
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