March 4, 2014
Big Sur is now offering for $299.00 A device called the Big Sur iReboot. The cost covers Hardware and Install. With the Big Sur iReboot, you are able to push a button to reboot the Firewall and Router. Whats even better is with the iReboot, YOU can reboot your...
February 20, 2014
Hi There, In the event that you need to call our HelpDesk at 866-520-6414, please 1st minimize your cloud/Remote Desktop (if you are on it), and look in your system tray to get your computer name. As of 3/1 the Big Sur Agent will be required on all desktops that are...
February 19, 2014
Big Sur’s Service Desk supports numerous commonly used desktop software products, many of which are listed below. As discussed later, Service Desk also offers more limited support for line of business and proprietary applications. Service Desk fully supports...
June 25, 2013
Hi Everyone, On the Big Sur MyCloud we use TSPRINT to do our printing. In its most simplest of ways, it copys the print job to your local printer and prints everything locally. When not using TSPRINT we have seen a 10MB PDF grow to 15 GIG’s. That same job can...
May 25, 2013
Hi There, If you have been given a cloud icon that you need to edit, read below. You may want to edit the icon if you want it to default to a user other then .ChangeMe 1) 1st find the cloud icon and Right Click on the it. 2) Next click EDIT 3)Here is where you can...
