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Tag: MAC

MyCloud Mobile Apps

Greetings, In the event you need to connect to the cloud, please use these programs. Windows Desktop: mstsc.exe AKA Remote Desktop – its built into every windows desktop -> http://support.bigsurtech.com/2014/11/how-to-connect-to-the-big-sur-cloud-windows/ Windows Tablet: mstsc.exe AKA Remote Desktop – its built into every windows desktop -> http://support.bigsurtech.com/2014/11/how-to-connect-to-the-big-sur-cloud-windows/ MAC Desktop, Laptop , iPad or iPhone: You will need to have the “Remote Desktop […]

How to connect to the Big Sur Cloud (Windows)

If you are looking to connect to the Big Sur Cloud with a Windows Desktop. All you need to know is your “Cloud Address”, it will look something like Customername.bigsurcloud.com:8675309 – the HelpDesk or the Big Sur Team can help you locate your cloud Address. In almost every case its a name followed by a “:” […]

How to connect to the cloud from a Mac

Connecting to myCloud from OSx using Microsoft Remote Desktop Connection There are a few programs out there on the OSx to connect to myCloud. This document will only discuss one of them. Specific settings such as audio, printers, etc. for each program are outside to the scope of this document and must be refereed to […]

Big Sur Tech Tip :: How to use Pocket Cloud to gain access to your MyCloud Server

**Update 11/2014 Hi Everyone, PocketCloud has been discontinued. If you have it, you can still use it. At the bottom of this email it will show you how to use pocket cloud. Big Sur Recommends you now use the Microsoft Remote Desktop “APP” on your Mobile Device. Here are the 3 ways to connect. Windows Tablet: […]