Hi There, Overtime as your email comes in, your cache file grows and grows. Even if you delete mail – its still growing. From time to time its good to compact the cache database to remove white space (deleted items). To run a Compact, read below or watch the quick 60 second video that we […]
**Update 11/2014 Hi Everyone, PocketCloud has been discontinued. If you have it, you can still use it. At the bottom of this email it will show you how to use pocket cloud. Big Sur Recommends you now use the Microsoft Remote Desktop “APP” on your Mobile Device. Here are the 3 ways to connect. Windows Tablet: […]
Hi Everyone, On the Big Sur MyCloud we use TSPRINT to do our printing. In its most simplest of ways, it copys the print job to your local printer and prints everything locally. When not using TSPRINT we have seen a 10MB PDF grow to 15 GIG’s. That same job can take 5 to 10 […]
Hi There, If you have been given a cloud icon that you need to edit, read below. You may want to edit the icon if you want it to default to a user other then .ChangeMe 1) 1st find the cloud icon and Right Click on the it. 2) Next click EDIT 3)Here is where […]
Hi Everyone, If your session is hung for any reason, don’t hit the X. Hitting the X will essentially disconnect you from the cloud leaving everything exactly as it is. In theory its the same thing as powering down your monitor and on again. When you connect back in, you are put exactly where you […]
Here is a video that shows you how to copy and paste files from your desktop to your cloud. Please only copy a few files at a time. If you try to copy large files it will take a very long time.